— and how to outsmart the scammers
Who is a baby boomer that has not yet gotten a call offering a free cruise?? I think we all have gotten them. Scammers are looking for us, hoping that we’ll fall for whatever scheme they’ve cooked up. For a variety of reasons, senior citizens are often the top target of these attempted scams, in large part because seniors who are traveling often have the financial resources that criminals are looking to tap into. In addition, seniors are often motivated by a desire to treat family members — especially grandkids! — to fun trips and experiences, which can make them an easier emotional target for scammers offering family vacations to warm locales or family-friendly destinations like Disney World.
Here are the most common scams aimed at seniors — and some easy tips to help you or someone you love to avoid being that next victim.
IN THE MAIL
You come home from running errands and grab the mail. In the stack, you see a postcard or “official” looking envelope declaring that you’ve won a luxurious trip to a fun and exotic location.
Why it’s a scam: Often these scams use vague language by offering free airfare, but give no real, concrete information about the trip or (here’s the catch) the many, many fees you will be required to pay, often adding up to thousands of dollars. In addition, these “free trip” solicitations are often lead-ins to lengthy sales pushes on time-share investments, which the American Association of Retired Persons (AARP) also recommends steering clear of.
How to avoid becoming a victim: If something seems too good to be true, it likely is. Jennifer Karchmer, a staff writer for CNNMoney, says, “Before you pay for any travel package, get all the details in writing, including the total cost and refund policy.” If a company isn’t willing to do this, head for the hills and don’t look back.
In this scenario, you receive an intriguing email that invites you to visit a website. On the website, you’ll be invited to fill out a form in order to be entered for a chance to win a free vacation to a popular destination like Florida, the Caribbean, or Mexico.
Why it’s a scam. Magically, when you fill out the form, you will then receive an email congratulating you on being a winner — and prompting you to call an 800 number, at which point you will be asked to give your credit card number to “hold your spot” and claim your prize. You will likely never hear from this company again after that phone call.
How to avoid becoming a victim: Never, never, never give your credit card information over the phone unless you know the company and the person you are dealing with.
OVER THE PHONE / TELEMARKETERS
Your phone rings and you are enthusiastically informed that you’ve won a free cruise or trip. Like the promotional postcard or mailer, the language they use will be intriguing but extremely vague — words like luxury, exotic, five-star, once-in-a-lifetime — and the pressure will be strong to make a decision immediately.
Why it’s a scam: Reputable people do not need to use such heavy-handed tactics. They will gladly outline any details you ask for — timing of the trip, any associated fees, allowances, total costs, restrictions, and refund policies. They’ll take the time to walk you through everything. They will not ask for credit card info over the phone on a first call.
How to avoid becoming a victim: Listen to your gut feeling. If something seems fishy, pay attention to that and confidently say, “No.” Karchmer’s advice: “Request that your phone number be added to their ‘do not call’ list and get off the phone as quickly as possible.”
The Better Business Bureau (which allows you to check the reputation of any real business) offers these five simple Scam Red Flags:
1. Salespersons who use high-pressure tactics, like demanding your credit card number before explaining all the conditions of an offer.
2. Postcard or fax promotional mailings that require you to pay a fee or to purchase membership in a travel club, in order to claim a vacation or travel prize.
3. Low rates on air travel requiring you to purchase an additional ticket for a companion.
4. Offers by companies attempting to subvert U.S. postal authorities by requiring a messenger or courier to deliver the travel package to you in exchange for your payment.
5. Companies that require you to wait at least 60 days before taking your trip.
In any of these situations, it is perfectly acceptable for you to flatly refuse and exit the conversation immediately. It’s your money, and your time. Stick with travel agents and travel companies whose reputations you trust and get the best experience and value out of every trip you take!